Terms & Conditions

Please read these terms carefully before booking your course.

1. Introduction

Welcome to Road Master Driver Training LTD. These terms and conditions govern the services we provide. By booking a course with us, you agree to the terms outlined below.

2. Payments and Booking

  • Full payment for the course must be made at the time of booking unless agreed otherwise.
  • Your booking is confirmed once payment is received.
  • All prices are inclusive of VAT (if applicable).

3. Cancellations and Refunds

All cancellations must be made in writing to roadmasterdrivertraining@outlook.com.

Refund Policy:

  • Refunds will only be issued if the cancellation is made at least 48 hours before the course start date.
  • No refunds will be issued for cancellations made less than 48 hours before the course start time, except in exceptional circumstances (to be assessed on a case-by-case basis).
  • No refunds will be issued once a course has commenced.
  • Exceptional circumstances may include, but are not limited to, medical emergencies or bereavement, and will require supporting evidence.

4. Course Attendance and Conduct

  • Students must attend the course at the agreed time and location. Failure to attend without prior notice will result in the loss of fees.
  • All students are expected to conduct themselves in a respectful manner towards instructors and fellow students.
  • We reserve the right to terminate training for students who engage in inappropriate or unsafe behavior.

5. Rescheduling

Requests to reschedule a course must be made at least 48 hours before the course start time and are subject to availability. Rescheduling may incur additional fees.

6. Liability

  • We are not liable for any injuries, accidents, or damages caused by negligence or failure to follow instructions during training.
  • Students are responsible for ensuring they meet the medical and legal requirements to undertake training.

7. Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy.

8. Amendments

We reserve the right to update or amend these terms and conditions at any time. Changes will be communicated via our website or directly to affected clients.

9. Contact Us

If you have any questions regarding these terms, please visit our Contact Us page for further assistance.